Counselling - What you can and can't expect

Counselling is a process of helping a person clarify their problems, feelings and thoughts so that they can see more clearly what course of action might resolve their issue or at least help to find a pathway out of their mess.

For some people only one or two sessions might be required to assist their probelms, while for others, ongoing counselling might be required over a number of weeks or months.

The counsellor's role is not to solve problems for the person, but to encourage and assist the person to come to see things more clearly so that they might be able to solve the problem for themselves.

The sorts of issues that usually bring a person to consult a Psychologist are:

  • Depression
  • Anxiety
  • Relationship problems
  • Family problems
  • Parenting Problems
  • Work stress or conflict
  • Chronic pain
  • Grief

Normally an appointment for individual counselling is required. Appointments usually last for about an hour. 

Medicare Rebates

If clients are referred by their doctor under a GP Mental Health Plan then they are entitled to a rebate of counselling costs from Medicare.  If clients are not in employment, sessions are bulk billed so there is no cost.  If the client is in employment then the 'gap' payable is $30 per session

All counsellors at People Skills are professionaly qualified and registered as psychologists. Our counsellors continually update and maintain their skills to ensure we can offer the highest possible quality of care. Although a counsellor may show a high level of friendliness, clients and counsellors do not become friends as this would interfere with the counselling process.


Anything you tell to your counsellor will remain strictly confidential. People Skills psychologists are bound by a code of ethics not to divulge anything said in a counselling session.

However, there are certain exceptions to this rule:

  • If the counsellor makes a professional judgement that you are at risk of harming yourself or someone else;
  • Care required by law to disclose information relating to the abuse of children;
  • Client files can be subpoenaed by a Court, such as a counsellor's report or notes.